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EICR Remedial Works — Policies
Last Updated: June 2026
At EICR Remedial Works, we value customer feedback and believe reviews play an important role in helping visitors make informed decisions when choosing electrical safety inspection services.
This Review Policy explains how reviews may be collected, displayed, moderated and managed on our website.
We are committed to transparency, fairness and accuracy in the way customer feedback is presented.
Customer reviews help us:
We encourage honest and genuine feedback from customers who have used our services.
Reviews displayed on our website may originate from:
Customers may provide reviews directly through our website, email communications or feedback requests.
Reviews may be sourced from verified customer reviews published on Google.
Where applicable, reviews may also originate from reputable third-party review platforms.
Reviews should be based on genuine customer experiences.
To help maintain the integrity of our review system, reviews should:
We aim to maintain a respectful and useful review environment.
Reviews may be removed, rejected or edited if they:
Including abusive, threatening, discriminatory or inappropriate language.
Including private phone numbers, addresses or sensitive personal data.
Including promotional content, advertising or unrelated material.
Including defamatory, fraudulent or unlawful content.
We do not knowingly publish fabricated reviews.
We aim to present customer feedback accurately and transparently.
Where reviews are displayed, they should represent genuine customer experiences to the best of our knowledge.
We do not guarantee positive reviews in exchange for incentives.
Where incentives are offered for feedback participation, customers are encouraged to provide honest opinions regardless of whether their experience was positive or negative.
We may respond to reviews where appropriate in order to:
Responses do not alter the original customer opinion.
If you believe a review displayed on our website is inaccurate, misleading or inappropriate, please contact us.
Please include:
We will review the matter and take appropriate action where necessary.
Customer feedback helps us improve our services and website.
We regularly review customer comments and suggestions to identify opportunities for improvement and maintain service quality.
If you believe a review is inaccurate or misleading, please contact us.
Phone: 020 3386 1854
Website: https://eicrremedialworks.co.uk
Email: info@eicrremedialworks.co.uk